In this webinar, Author, Customer Experience & Growth Expert, and Gathering Keynote Speaker Jeanne Bliss will take you “behind the scenes” into the decision making that happens inside beloved companies.

Discover the five common decisions they make and put into practice that makes them immune to the competition and thrive, in good times and bad.

Learn how their culture is their growth engine, and the impact of their uncommon decision-making. Then, through this webinar, begin the process of understanding how your decisions and actions have created your culture, as well as their impact on your customers, employees and business growth.

This topic has been adapted from Jeanne’s book “I Love You More than My Dog: Five Decisions the Drive Extreme Customer Loyalty in Good Times and Bad”.

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