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Benchmark Your Customer Engagement
Compare with your peers or other industries - for free.

See how your brand stacks up against the best in the business. Knowing how loyal your customers are is integral in evolving to be the best you can be. 

This year, Cult Collective member Brand Keys (a worldwide specialist in predictive brand engagement metrics) has offered Cult clients and select prospects the opportunity to participate in their wildly popular North American Customer Loyalty Engagement Index (CLEI). For nearly two decades this survey has measured how 60,0000 consumers rate over 500 brands in 75 B2B and B2C industries. The results are published annually and utilized by major media outlets and blue chip companies to determine which brands have the most engaged customers.

Results of the 2014 Index can be found here.

Brand Keys is currently in the process of finalizing the brands and categories to be included in the 2015 North America Customer Loyalty Engagement Index. If you would like your brand to participate (at no cost or obligation to you) please contact Leigh Benatar at [email protected].

Further Reading
CMO, CYA
TRENDS
The CULT of Customer Experience
 
FIX: A new prescription to cure disengaged customers, prospects or staff
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