Webinars Whitepapers Believe Point of View Podcast Case Studies Our Process Our Team About Us Philosophy Fix
Case Study

Turbocharging organic growth

The Challenge

In the late 1990’s, one of Canada’s largest apparel retailers launched a new commercial division initially called Mark’s Work Wearhouse Business Accounts. Over the next 16 years, our team helped this stand alone B2B business unit grow into a $100+ million success story. We were called upon to assist in every aspect of its birth and growth, including naming the new enterprise, and focusing on branding and marketing aimed to give it a cult-like status. Of critical importance was attracting the attention of busy procurement officers and the senior executives responsible for making decisions regarding safety apparel and corporate uniforms.

The Solution

Acting as its outsourced marketing department, we engaged in multiple initiatives to grow the business. To start this mission, we first needed to formally train their sales consultants to ensure everyone had a consistent and true understanding of the business. As the division began to grow internally, we looked outward and began assisting with promoting exclusive Marks’ product innovations that didn’t exist elsewhere in the industry. This included the development of a new website, a variety of online advertising, as well as CRM, and direct marketing efforts such as emails, DM, outbound calls. As Imagewear displayed the practices of a pervasive business, it was of the utmost importance that our solution did too. With the introduction of seasonal product catalogs, new tradeshow strategies, and strong customer programs, we found ways for Imagewear to affect the industry in new and different ways than it had ever done before.

The Result

Implementing hundred of campaigns, across a broad spectrum of niche markets, and multiple channels, we witnessed tremendous success. We acquired, and maintained relationships with, over 17,000 clients nationwide who tapped Imagewear for everything from corporate uniforms, to work boots, branded sportswear and promotional items. Along with their meteoric growth, they saw positive comp sales nearly every quarter, for well over a decade.

Further Reading

Transforming a global brand

Bay of Quinte

Putting the Bay of Quinte on the map

and minds of travellers

Pita Pit

Refusing To Settle

Home Depot

  Extending a household name into a

rich new market segment

FIX: Break the addictions that are killing brands
©2019 Cult Collective LP. All Rights Reserved